We take great care in delivering your products to you through reputed courier service providers like Blue dart, DTDC,etc. Most of the products are shipped from our Racket warehouse in India, however very few items are also directly shipped from our vendors.
If you believe that the packaging of the product is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us on 9985622557. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Shipping is FREE on all orders above Rs.1000. For orders below Rs.1000, we charge a nominal shipping fee of Rs.100.
We deliver the products across all locations in India.
Currently, Rackethub.in doesn't deliver items internationally. However, you are invited to make purchases on the website from anywhere in the world at the same time ensuring the Shipping Address is within India.
We make every effort to process your order within 2-5 working days from the day it is placed. In case your order is delayed for any reason, we will contact you to inform the same.
Once the order is shipped it normally takes 1-3 working days for delivery in major metro cities. For other locations however, the delivery may take few extra days . For certain remote geographies the time for delivery may even exceed 5 days.
We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.